Gas and Other Heat Sources Policy

Gas and Other Heat Sources Policy

Who looks after this policy: Executive Dirctor (Operations)
Who approved it: Operations Committee
What was it last reviewed: February 2025
When is the next review:  February 2028

1. Introduction

1.1 The Gas Safety (Installation and Use) Regulations 1998 (GSIUR) as amended 2018 requires landlords to ensure relevant gas appliances, fittings and flues provided for tenants are safe.

1.2 B3Living is also responsible for ensuring that workplaces are safe places to work in.

1.3 In order to achieve this B3Living has engaged a Gas Safe registered contractor to carry out all gas works including carrying out the landlord’s gas safety check, servicing and maintaining gas appliances, installing, and working on gas appliances and break downs.

1.4 This policy sets out the arrangements that B3Living have put in place to manage and control the risks from gas including the risks from carbon monoxide.

1.5 This policy does not diminish in any way the contractor’s responsibilities to comply with the law regarding gas safety.

2. Scope

2.1 B3Living has a duty to provide its customers with accommodation that is safe to occupy including that of gas safety.

2.2 The law requires B3Living as landlords to inspect the gas supply and appliances at least once every 12 months. To achieve this a Gas and Other Heat Sources Management Plan (GOHSMP) has been produced detailing the way that this will be carried out.

This policy applies to:

► Workplaces.

► Domestic residential premises that are rented or let under a licence or have a lease shorter than 7 years.

► Relevant gas fittings including gas appliances, fittings, and flues.

2.3 Appliances that a tenant is entitled to remove from the premises is not a relevant gas fitting and is excluded from the regulatory gas safety inspection, other than a basic visual inspection.

2.4 For those buildings where B3Living is not a duty holder for gas this policy and associated management plan are out of scope. However, as part of our continuing due diligence B3Living will request relevant compliance documentation from the duty holder or its managing agent.

3. Responsibilities

3.1 The Board has responsibility for ensuring this policy and its associated Management Plan are implemented.

3.1.1 The Chief Executive, through the Executive Director (Operations), is responsible for the effective implementation of the Gas Servicing Policy.

3.1.2 The day-to-day responsibility for implementing the policy lies with the Head of Asset Management and Head of Repairs in conjunction with the Property Manager (Mechanical and Electrical).

3.1.3 All employees are responsible for protecting their own health and safety and must comply with the points set out in this policy.

4. Aims and objectives

4.1 The aim of the policy is to:

4.2 Ensure the safety of its employees, tenants, customers, and anyone else who may be impacted by our work.

4.3 Our primary objective is to ensure that customers, contractors, staff, and visitors remain safe in our premises (both domestic and non-domestic). Failure to properly discharge our legal responsibilities may also result in:

► Prosecution under the Health and Safety at Work Act 1974, or Corporate Manslaughter and Corporate Homicide Act 2007.

► Regulatory intervention by the RSH.

► Reputational damage and loss of stakeholder confidence

4.4 Set out how B3Living will meets its legal obligations.

4.5 Comply with the law so as to avoid prosecution, avoid regulatory judgements and to avoid civil claims.

4.6 To reduce the risk of carbon monoxide exposure by keeping relevant gas fittings safe and providing a means of detection where required.

4.7 Managing gas safety also plays a part in meeting our strategic objectives for mitigating fire risks as defined in the Fire Risk Management System (FRMS).

4.8 Preventing and Controlling Risks from Gas

4.8.1 A gas inspection will be carried out on the landlord’s gas supply and appliances at least once every 12 months, the landlord’s appliances will also be serviced.

4.8.2 The Regulations allows Landlords to set anniversary dates for servicing to be carried out up to 2 months before the anniversary date. For services carried out within 60 days of the service falling due the service date remains the same. For services completed outside of the 60 days requires a new anniversary date to be created, this includes when the boiler is renewed or following a new tenant (the term tenant is used in legislation and has a specific meaning) moving in, or a non-compliance with servicing.

4.8.3 B3Living has in place a 3 Star gas servicing contract with a Gas Safe registered contractor and all engineers working on the contract are also Gas Safe registered. The contractor is required to supply evidence each year of their continued registration.

4.8.4 B3Living also has a third-party Quality Control inspection service in place to monitor the quality of its contractor’s work. All new boiler installations are inspected for quality and a 5% of repairs and servicing are inspected for quality control.

4.8.5 Records of Landlords Gas Safety checks (LGSR) are also reviewed as part of the quality control inspection and checked for accuracy and any errors or omissions.

4.8.6 The gas engineer will ensure all gas appliances and related pipework are safe; they will shut down any appliance that is unsafe.

4.8.7 The engineer will also inspect those gas appliances that are not the responsibility of B3Living (such as a gas cooker) if it is unsafe, it will be shut down and provide information to the customer to call a service engineer.

4.8.8 Following the completion of all relevant inspection and testing the engineer will complete a Landlords Gas Safety Record (LGSR). A paper copy will be issued to the customer within 28 days of the inspection being completed.

4.9 Record Keeping

4.9.1 The Regulations require a landlord to retain copies of any LGSR for at least two years as described in 4.8.1 above.

4.9.2 B3Living, in line with operating under the regime described in

4.8.2, will keep the LGSR until at least two further safety checks have been completed. To meet its obligations under Regulation 36 (A) B3Living will retain a copy of any LGSR for at least three years.

4.10 Asset Data

4.10.1 B3 Living acknowledge that to meet our obligations we must maintain a robust approach to identifying the assets and components for which we have responsibility.

4.10.2 We will:

► Maintain an up-to-date Master Database of all properties that have a gas supply including those that may not have a live gas supply but can be readily connected to the gas grid.

► For each relevant property, record and maintain up to date data confirming which of the appliances within the scope of this Policy exist and do not exist and the organisation’s associated responsibility.

► Where a requirement exists, hold data and certification relating to at a minimum the last three Safety Checks and the next due date.

► Where a requirement does not exist hold appropriate evidence.

► Maintain current and up to date records of remedial works for the entire portfolio, which will detail all recommendations from the Safety Checks. These records will include (i) Address and risk profile of the property, (ii) Detail of the work item required, (iii) Priority and target completion date/s, (iv) Person responsible, (v) Date of when the work was completed and (vi) Who it was signed-off by and (vii) Evidence of completion.

Further details will be contained within the GOHSMP.

4.10.3 The approach to data control will be documented in the Data Management Protocol and GOHSMP.

4.11 Tenants Responsibilities

4.11.1 As part of their tenancy conditions tenants must allow B3Living access to carry out essential works, including the annual gas inspection and servicing. Failure to allow access can result in action being taken against the tenant to grant access, including as a last resort obtaining a court injunction.

4.11.2 B3Living will take every step deemed reasonable to work with the tenant to gain access before taking any court action.

4.11.3 Details of the steps to gain access can be found in the GOHSMP.

4.12 Communication

4.12.1 At commencement of a tenancy B3Living issues the new tenant with a copy of the LGSR test certificate undertaken whilst the property was empty and arrange for a further LGSR to be completed at time of occupation by the new tenant.

5. Equality, diversity, and inclusion

5.1.1 This important safety policy is applied as consistently as possible, across all homes with a gas supply, to ensure the safety of customers and the responsibilities of B3Living are delivered. An initial EIA has been completed and any adverse impacts can be mitigated to avoid any inequalities.

5.1.2 Where customers have particular needs, or are coping with particular circumstances, B3Living will try to assist and support customers, or their representatives or support agencies, in meeting responsibilities and to ensure the smooth application of this policy and related processes. However, where legal timescales are exceeded, or at risk of being exceeded, it will be explained that B3Living cannot avoid taking action to ensure safety is maintained and legal action will be taken where needed.

6. Customer data protection and information security

6.1.1 Basic personal data will be supplied to the gas contractor for inclusion in their database. This will be achieved in compliance B3Living’s data protection policies, register of processing activities and its data sharing agreement with the contractor.

7. Customer voice

7.1.1 Feedback from customer feedback and complaints, or compliments will be reviewed, and changes considered where possible or relevant. However, this policy delivers a legal requirement with which B3Living is bound to comply.

8. Compliance

8.1.1 The Gas Safety (Installation and Use) Regulations (GSIUR) as amended 2018 sets out the duties of those with responsibilities including landlords and those who install, service, maintain or repair gas appliances and other gas fittings.

8.1.2 Failure to comply with the requirement of this policy is a disciplinary offence.

Other legislation/guidance that needs to be considered:

► The Health and Safety at Work Act 1974

► Approved Code of Practice L56 (Fifth Edition) ‘Safety in the Installation and

► Use of Gas Systems and Appliances’ 2018

► Landlord and Tenant Act 1985

► All relevant British Standards,

► Building Regulations Parts J & F

► Defective Premises Act 1994

► Reporting of Injuries Diseases & Dangerous Occurrence Regulations 2013

► Regulator of Social Housing Consumer Standards

9. Risk Management

9.1 The potential risks relating to this policy have been identified and are being managed in line with our Risk Management Policy.

9.2 The Board reviews the risk appetite in key areas of the business annually.

10. Health and safety considerations

10.1 This policy is key to fulfilling our health and safety obligations.

11. Linked policies, procedures, and guidance