Our services work best when you’re involved and help shape them with us.
What you tell us helps us see what’s going well, what’s not, and what we could do differently to make things better.
There’s no one right way to get involved.You might want to help shape big decisions, work with us on improving services, or just share your views when it suits you. Whatever works for you, there’s an option to match.
Scroll down to find out more...
Join the Community
Customer Community
Best for: Anyone who wants to share their views with minimal commitment and total flexibility.
- Give feedback when it suits you
- Choose your preferred contact channels
- Take part in surveys or focus groups
- No regular commitment
- See the impact of your feedback in our newsletter
Join our Panel
Customer Advisory Panel
Best for: Customers who want to work collaboratively with us and be more closely involved in improving services.
- Collaborate with us to review and improve what we do
- Help identify what’s working and what could be better
- Hold us to account on the services we deliver
- Focus on the service areas that matter most to you
- Work with us to influence real change for customers
Operations Committee
Operations Committee
Best for: People who enjoy strategic thinking, reviewing information in detail and helping influence long‑term decisions.
- Provide insight, challenge and support on our strategic direction.
- Review detailed reports and performance information.
- Share your views on how we’re doing and where we’re heading.
- Work alongside our Board to influence key decisions.
- A more structured role with regular commitments.
- Full induction, training and ongoing support provided.
Make the changes you want to see
Resident's Association
Best for: People who want to build strong connections with their neighbours, working together to raise concerns, share ideas, and improve their community.
- A chance to shape the community you live in.
- Work with your neighbours to tackle antisocial behaviour, suggest new activities, or make shared spaces better.
- Share your thoughts on maintenance and security.
- Organise fun activities or events with the people you live with.
- Feedback your thoughts to B3Living, and we'll genuinely listen and take your comments seriously.
- Discuss what matters most to you!
Take a look at some of the changes we've made, based on customer feedback.
What do you think is important when building new homes?
Wednesday, 10 December 2025
Category: Customer Community
