Publications
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Publications

Our ‘Better Futures’ strategy will see us improve the service we provide and deliver more new homes to address the area’s housing crisis.

 

Download our core publications

 

 

 

Financial statements

 

  • 2020-21 Annual Report/Financial Statements - download.
  • 2019-20 Annual Report/Financial Statements - download.
  • 2018-19 Annual Report/Financial Statements - download.
  • 2017-18 Financial Statements - download.
  • 2016-17 Financial Statements - download.
  • 2015-16 Financial Statements - download.
  • 2014-15 Financial Statements - download.
  • 2013-14 Financial Statements - download.
  • 2012-13 Financial Statements - download.

Customer annual report

 

Value for Money reports

 

  • 2020-21 Value for Money report - download.
  • 2019-20 Value for Money report - download.
  • 2018-19 Value for Money report - download.

ESG reports

 

Read our inaugural Environment, Social and Corporate Governance report - download here.

 

 

Policies

  • Customer Feedback Policy - view
  • Confidential Reporting Policy - view
  • Lettings and Allocations Policy - view
  • Anti-social Behaviour Policy - view
  • Fixed-term Tenancy Changes Policy - view
  • Rent Collection Policy - view

Other

  • Community Sustainability Strategy 2018-23 - download
  • Customer Strategy (summary) - download