Publications

Publications

Our ‘Better Futures’ strategy will see us improve the service we provide and deliver more new homes to address the area’s housing crisis.

 

Download our core publications

 

 

 

Financial statements


 

  • 2020-21 Annual Report/Financial Statements - download.
  • 2019-20 Annual Report/Financial Statements - download.
  • 2018-19 Annual Report/Financial Statements - download.
  • 2017-18 Financial Statements - download.
  • 2016-17 Financial Statements - download.
  • 2015-16 Financial Statements - download.
  • 2014-15 Financial Statements - download.
  • 2013-14 Financial Statements - download.
  • 2012-13 Financial Statements - download.

Customer annual report


 

Value for Money reports


 

  • 2020-21 Value for Money report - download.
  • 2019-20 Value for Money report - download.
  • 2018-19 Value for Money report - download.

ESG reports


 

Read our inaugural Environment, Social and Corporate Governance report - download here.

 

 

Policies


  • Customer Feedback Policy - view
  • Confidential Reporting Policy - view
  • Lettings and Allocations Policy - view
  • Anti-social Behaviour Policy - view
  • Fixed-term Tenancy Changes Policy - view
  • Rent Collection Policy - view

Other


  • Community Sustainability Strategy 2018-23 - download
  • Customer Strategy (summary) - download