Paying rent and charges

 

Make secure card payments to your account.

If you haven't paid online before, click here for some things you need to know before you start.

Click here to set up payments that go out automatically or find other ways to pay.

 

Account Details
Please enter your Account Number
Please enter your House No.
Find
Please choose your property by clicking on the property address
Property Details have not been found. Please try again.
Please try again.
Payment Details
£
Please enter the amount to pay
Next Back to choose your property
Confirm Details
Account Details
Account Number:
First line of Address:

Payment Details
Amount to pay:

Change Details

 

Before you start

You'll need:

  • A debit or credit card.
  • Your account number - also known as your tenancy number. It is 4-6 digits long and can be found at the top right-hand corner of any B3 statement / letter. Click here for more help finding this.

Please note: If you use a credit card, your bank might charge interest. It's worth checking this if you're not sure.

 

Other ways to pay

In office hours: give us a call on 01992 453700 (option 1)

Out of hours: if you go into you myB3Living app or online account, go to the 'Rent' section and click 'Request direct debit'. 

We'll help you to set this up. You can pick how often your want to pay and which day of the month.

You can also complete a Direct Debit Mandate form and post it to B3Living, Scania House, Hoddesdon, Hertfordshire, EN11 8TS.

You can set you a regular transfer from your bank account by standing order. You’ll be the only one able to control this, so it’ll be up to you to remember to change the amount every year or cancel the payments when you need to. You’ll need:

  • Our bank name and address: Lloyds TSB Bank plc, 1 Silver Street, Enfield, Middx, EN1 3EE
  • Our account number: 01573497
  • Our sort code: 30-99-86
  • Your reference: Please your your 5-digit tenancy number*

Or you can download this form, which you’ll need to print, fill in, and send to your bank.

It can take up to 7 days between setting up your standing order and money being transferred to your rent account.

*What is this and how do I find it?

You can transfer money through your online banking app / account. How you do this will depend on which bank you’re with, but you will need the following details:

  • Our bank name and address: Lloyds TSB Bank plc, 1 Silver Street, Enfield, Middx, EN1 3EE
  • Our account number: 01573497
  • Our sort code: 30-99-86
  • Your reference: Please your your 5-digit tenancy number*

*What is this and how do I find it?

Look out for the PayPoint logo at local shops or post offices – this means you can pay rent there. Click here to find the nearest PayPoint to you.

Make sure you remember to take your rent card and know your tenancy number,* otherwise we won’t be able to match the money you’ve paid to your rent account.

Please don’t come to our offices as we can’t take cash.

*What is this and how do I find it?

Make your cheque payable to B3Living and post it to

B3Living
Scania House
17 Amwell Street
Hoddesdon
EN11 8TS