When you buy your property, B3Living is still responsible for the upkeep of the structure, exterior and communal parts of the block. As a homeowner, you pay a share of the cost of these services, and we'll send you leasehold accounts twice a year.
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Need to talk to us about your accounts?
Everyone's lease and account is different. By sending in your query online, it allows us to gather all the information relevant to you and respond to you.
With service charges, the complicated thing is the way the two processes overlap. As a homeowner, you’ll get two statements per year – one with estimated charges and another with the final, “actual” costs.
Service charges change in April every year – following the financial year. But, because of the time it takes to calculate how much was spent in the year that’s just finished and then get those calculations audited – final costs reach you a few months after the financial year ends.
If you’re worried about paying your charges, there are service available to help homeowners. Please keep us in the loop – we can be sensitive to your situation and may be able to offer some help. Click here to see the support options available.