myB3Living

myB3Living helps us stay connected.

myB3Living is an app that helps you to do all the little, but important, things, anytime, anywhere. With just a few taps.

Now it’s easier for you to stay connected with your account and our services. Use myB3Living to:

Log a repair or service
See your balance and request a statement
Report graffiti, fly tipping or other anti-social behaviour
Change your details

…and much more.

myB3Living isn’t there to replace our other services. If money worries are keeping you up at night, you can log in at 2am to check your payments and reach out for support. We’re still happy to have a proper chat to see if we help.

Where can I download the app?

You should be able to find our app by search for 'myB3Living' in your app store - or you can follow the links below:

What can I do via myB3Living?

You can:

Log a repair or gas service
Check your account
View your transactions and request a statement
Receive urgent updates about your account, repair or block
Change your account details
Report graffiti, fly-tipping or other anti-social behaviour
Request permission for a pet or make big changes in your home
Make a complaint or pay a compliment.

How do I register for an account?

To create an account, please follow the steps below.

Step 1:

On the sign-in page, click 'register a new account'. At this stage, you'll need to confirm your identity by entering:

Your email address
Mobile number
Tenancy number (which you can find on any letter or rent statement)
Your date of birth
A memorable password

Step 2:

Your registration is successful - but we just need to do a quick security check. Keeping the sign-in page open and navigate to the email account you registered with.

Step 3:

You will have received an email with a code - please copy this code exactly as it appears on the page. Note, this code will expire after 4 hours so it's a good idea to verify your account as soon as possible.

Step 4:

Use the email you signed up with and the code that you received via email to complete the registration process. If you are having trouble navigating back to the verification stage, please click here.