Your new rent for 2026

We know that increases to household costs are never easy, and we want to be open about why they happen.

Like all businesses, we're effected by price rises. This means it costs us more each year to provide the same services that keep your home safe and maintained. Rising material costs and inflation can influence this. 

We're not for profit, so this isn't about making money. 

We don't want anyone to struggle. If you're worried about paying or need some extra support - please reach out to us.

On Mon 6 April (not before), log into your Universal Credit journal and fill in the "To-do" section with your new charges.

If you don't, you might not get paid the right amount after April or your benefits could stop completely. 

You can't update your journal before Mon 6 April. So, please don't forget. 

My Housing Benefit gets paid to you

We'll contact Housing Benefit for you. You don't need to do anything.

My Housing Benefit is paid directly to me

You'll need to contact your Housing Benefit department at your local council to let them know to let them know about your new charges. 

We'll update your direct debit for you. You don't need to do anything.

You'll need to update the amount coming out of your account from Mon 6 April.

We don't want anyone to struggle. If you're worried about paying, please speak to us. We’re well connected and can find the right support for you.

01992 453700

rents@b3living.org.uk

Live chat

We might need to build fewer homes – but we want to help as many people as possible. If we stopped building new homes, families in similar positions to what you might have been in will struggle to get off the housing waiting list.

Absolutely.

In November, we held a consultation with our Customer Community. They expressed concerns about keeping homes warm during the winter.  

So, we're pleased to announce we've secured a £1.2m grant through the Warm Homes Fund. We'll use this to improve insultation and install energy efficient doors and windows in our homes. 

Absolutely - we're one of the top landlords out of 200 in the country for this. This year, we've already put aside £10m with more to come.

It's a fair question - and we know it sounds strange. 

Our homes are discounted compared to the private market. Most new B3Living homes are rented at 80% of the private market price.

However, we don’t set the rent level based on who is living in the home. Sometimes we get grant funding. This means we can afford to charge a lower rent (60%) on some homes within the same estate.

Click here for more on rent differences.

There's a few things:

We'll continue reinvesting into our homes. This is something we've always done and this year is no exception. We've already put aside £10m with more on the way. 

We understand that sometimes it's the small things that can make the difference: 

• Somewhere to safely store a buggy
• A small play area
• A communal shed for garden tools

That's why we've launched the Neighbourhood Improvment Bid (NIB) - giving you a say in what gets done. 

Have an idea? Get in touch with our neighbourhood team on 01992 453700 (opion 3). They'll tell you more about what happens next.

We're also working to understand your needs and requirements. Every customer is different, so it's important we take everything into account when we're delivering a service. We'll send you a letter with more detail soon.

No.

Rents naturally change every year to keep your home safe and maintained. It's to cover our costs and make sure we can still provide the same services. 

Your rent would have still changed if we didn't move. 

You can find out more about why we moved here.