Rent account query

Rent account query

Rent

Rent query
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Refunds

If we can approve your refund, we can send your refund by BACS (bank transfer). We'll need to call you back to get your bank details, so make sure you give your phone number. If your account goes into arrears regularly, we might not be able to issue a refund, even if there are some weeks where you do have credit. This is because you need to be paying rent in advance.

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