What is the Count me in campaign?

Monday, 04 May 2026

Help us understand you better

Our Count me in campaign is all about you. By understanding your needs, we can make our services more inclusive, accessible, and fair.

Ready to take part?

Call us: 01992 453 700 (quote Count me in)
Time to complete: around 5–10 minutes
Your choice: answer as much or as little as you like

FAQs

About the campaign

To make our services fairer and work better for you.

By sharing your information, you’re helping us understand where improvements are needed - whether that’s better communication, tailored services, or more inclusive policies.

It also helps us meet our responsibilities under the Equality Act 2010 to ensure everyone can access our services.

Just the information that helps us support you better.

We may ask about:

Medical conditions or health needs
Accessibility requirements or reasonable adjustments
Caring responsibilities
Background information (such as ethnicity or religion)

You don’t have to share anything you’re not comfortable with, and all questions are optional.

Shape better services and have a chance to receive a thank you voucher.

By updating your information, you’re helping us shape better, more inclusive services for you and others.

If you’re happy to share your experience as a case study, we’ll support you through it. As a thank you, we'll offer you a voucher of £25 - or £100 if you're happy to take part in a photoshoot.

Click here to register your interest and find out more.

Small changes that make everyday things easier.

We use the information you share to make practical improvements, like:

Giving you more time at the door
Booking around your routine (e.g. avoiding school runs)
Communicating in ways that suit you

We’ll always work with you to find what’s practical, and in some cases we may need to look at what’s possible in a bit more detail.

Taking part

No, it’s completely up to you.

You can choose whether to take part, but the more people who do, the more inclusive and effective our services can become.

Just give us a call - we’ll guide you through it.

Call us on 01992 453 700 and quote Count me in. A member of the team will talk you through the questions and record your answers.

Yes - you’re in control of what you share.

You can skip any questions you don’t feel comfortable answering and only share what you’re happy to.

We’re here to help.

You can call us on 01992 453 700 or email enquiries@b3living.org.uk if you’d like more information or support.

Your data and your impact

Yes - your data is secure and confidential.

Your information is protected in line with data protection laws and is only used to improve our services. It will never be shared in a way that identifies you.

You can find out more about our data protection here.

A chance to share your experience and help others.

A case study is a short story about how we’ve supported you - such as making adjustments or improving your experience. If you’d like to take part, we’ll support you through it, and as a thank you, you’ll receive a £25 voucher of your choice - or £100 if you’re happy to take part in a photoshoot.

You can register your interest by:

Survey: Register your interest
Emailing: communications@b3living.org.uk
Calling us on: 01992 453 700

No - this won’t impact your tenancy at all.

Taking part (or not) won’t affect your tenancy or the services you receive.

Share your story

If we've made a difference, we'd love to hear from you.

Take a look at others who have shared their stories with us.

Reporting dog attacks and anti-social behaviour

Count yourself in.

Change what comes next.

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What is the Count me in campaign?