Being open is one of our values.
So we publish a range of information about how we're performing as a business.
- Jump to our latest performance figures.
- A key way for us to monitor how we're doing is through the Tenant Satisfaction Measures. Click here to view our latest figures.
- If you're a B3Living customer, our website includes a dedicated section on our customer service standards and we publish an annual report showing how we did against those standards.

0%
overall customer satisfaction

0
new homes completed (24-25)

0%
customers satisfied with their recent repair
Annual reports
As well as these figures, we publish Tenant Satisfaction Measures.
They help our customers compare us to the rest of the housing sector.