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Emergencies

If an emergency happens, call 01992 453 750 immediately, or our out of office hours number 01992 453 700 - don't wait to report these online. Emergency repairs include:

  • Uncontrollable leaks.
  • Complete loss of power.
  • Blocked toilets – if there is only one in your home.
  • Blocked baths, showers, or sinks – if you used a plunger or drain unblocker and haven’t been able to clear it.
  • Issues with heating or hot water.
  • Roof leaks.
  • Making your home secure.

 

Gas leaks: 0800 111 999*

Heating repairs: 0208 370 4500 (press ext 631 or option 1, then 1, then 1, then 4)

 *Calls to these numbers are free from a landline. From a mobile they may be expensive