Coronavirus update: information for our customers during the new lockdown
We would like to reassure our customers that we are available if you need support during the lockdown that begins on Thursday 5th November. We would encourage anyone going through tough times to stay in touch as we can help you to access a range of support.
Although our office will be closed, we plan to continue delivering repairs, maintenance and housing support, considering all the latest COVID safety advice.
What this means:
Our office on the High Street in Hoddesdon will be closed except for urgent, pre-booked appointments in line with the Government’s advice to close non-essential shops and work from home if you can.
But since the first lockdown in March, we have put several health and safety precautions in place to keep you and our staff safe, and we have checked our risk assessments against the latest government advice.
There may be challenges during the time, so please bear with us if we can’t respond as quickly as usual. You can also help us by remembering social distancing when our staff visit your home or block.